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Quality Control

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Quality Control at HNS Coaches

Quality Control

Let your bus shine from the inside out!

Quality systems existing at HNS Coaches Private Limited comply with the requirements of international standard systems. To achieve the objectives of our quality policy, the company aims to implement and achieve Total Quality Management (TQM).

Quality checks have been introduced at various work centers under the guidance and expertise of Certified Quality Management Consultants. Persistent follow-up by management, internal/external audits, and relentless efforts from our employees have paid rich dividends. Working in accordance with quality systems has now become a way of life at HNS Coaches.

“It is our continuous effort to go beyond norms and limits set by standards and create our own benchmarks of excellence.”
Quality Policy

Quality Policy & Implementation

Committed to excellence through Total Quality Management, continuous improvement, and customer satisfaction

Basic Contents of the Quality Policy:

  • Utmost satisfaction of client expectations
  • Innovative, cost and time-effective services
  • Consistent and continuous quality improvement
  • Fulfillment of defined quality objective targets
  • Develop the organization as an international centre for excellence
  • Continuous evaluation of market to explore challenging areas of operation

Implementation Framework

The policy lays down the basic philosophy and translates it into practice by defining formalized procedures to be completed in sequential steps. Simply stated, the procedures comprise four core elements:

Process Steps

  1. Task Definition
  2. Task Assignment
  3. QC/QA Plan for Each Task Element
  4. Documentation and Feedback

At HNS Coaches Private Limited, emphasis is placed on a detailed study of every subject and process. We ensure that only the correct specifications, materials, and drawings are used during coach building. The effectiveness of our quality systems is reviewed regularly by top management to maintain consistent excellence.

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